FAQ

Opening an account at Zenit Casino is simple and quick. Click the 'Sign Up' button on the homepage and complete the registration form by entering some basic details such as your name, date of birth, email address, and preferred currency (USD, Bitcoin, Ethereum, or Tether). After submitting your form, verify your email address by clicking the link in the confirmation email. Once verified, log in, make your first deposit, and enjoy immediate access to exciting casino games and bonuses.

Zenit Casino occasionally provides no deposit bonus offers for new and existing players. These special promotions typically require entering a unique bonus code provided via promotional emails or listed on our promotions page. No deposit bonuses usually include wagering requirements, maximum cashout limits, and restrictions on eligible games (often specific slot titles). We recommend regularly checking our promotions page and subscribing to our newsletter to stay informed about these limited-time bonus opportunities.

Zenit Casino provides secure and convenient payment methods suitable for all players. You can deposit and withdraw using major credit cards like Visa and MasterCard or cryptocurrencies like Bitcoin (BTC), Ethereum (ETH), and Tether (USDT). Deposits typically appear instantly in your account, while withdrawals are usually processed within 24 hours after completing identity verification. We ensure all transactions are secure, smooth, and hassle-free.

Wagering requirements specify the amount you must bet before you can withdraw bonus funds or winnings earned from them. For example, if you receive a $50 bonus with a 30x wagering requirement, you'll need to wager a total of $1,500 before cashing out winnings. Different games contribute differently toward meeting these requirements—slots usually contribute 100%, while table games like blackjack or roulette typically count less. Always check bonus terms carefully to clearly understand your wagering obligations.

Yes, Zenit Casino is fully optimized for mobile play. You can easily access your favorite games directly from your smartphone or tablet's browser—no app download required. Our mobile site runs smoothly on iOS and Android devices, providing seamless gameplay, easy navigation, and crisp, vibrant graphics whether you're at home or on the go. Enjoy our extensive selection of slots, blackjack, roulette, and live dealer games from anywhere.

Zenit Casino offers hundreds of popular casino games from top-rated software providers. Our extensive game library includes slots, blackjack, roulette, video poker, craps, and live dealer games. We partner with leading developers such as Pragmatic Play, Betsoft, Yggdrasil, Nolimit City, Hacksaw Gaming, Thunderkick, Evoplay, Wazdan, and many others. With frequent new game additions and innovative gameplay features, Zenit Casino ensures there's always something exciting to play.

Yes, Zenit Casino operates with proper licensing and adheres strictly to industry standards and regulations. Our platform undergoes regular audits by independent third-party agencies to ensure fairness, transparency, and reliability. We are committed to responsible gambling practices and player protection, providing a secure and trustworthy gaming environment for all our users.

Zenit Casino follows standard Know Your Customer (KYC) procedures to comply with regulatory requirements and ensure player security. Before processing your first withdrawal, you'll need to verify your identity by submitting copies of identification documents such as a valid government-issued ID (passport or driver's license), proof of address (recent utility bill or bank statement), and, in some cases, proof of payment method. Our verification process usually takes between 24–48 hours after submitting your documents through your secure player account.

If you encounter technical issues while playing at Zenit Casino, there are several quick solutions you can try first. Clearing your browser cache, updating your browser or device software, and ensuring a stable internet connection often fix common problems. If issues persist, our customer support team is available 24/7 via live chat or email at support@zenitbet.com. Our knowledgeable support staff will quickly help resolve your issue, ensuring minimal disruption to your gaming experience.

Zenit Casino prioritizes responsible gambling and offers several helpful tools to help you manage your gaming activities. You can set personalized limits on deposits, wagers, losses, and session durations. Additionally, we provide options for temporary breaks or self-exclusion periods if you need extended time away from gaming. We also offer resources and links to professional support organizations for further assistance. Zenit Casino encourages safe, controlled, and enjoyable gaming experiences.

Protecting your personal and financial information is a top priority at Zenit Casino. We use advanced SSL encryption technology to secure all data transfers and transactions, ensuring your information remains confidential and secure. Additionally, our privacy policies clearly outline how we collect, store, and utilize your data, complying fully with data protection regulations. You can confidently play, knowing your information is safely protected at all times.

Zenit Casino provides reliable customer support 24 hours a day, seven days a week. You can instantly reach our helpful support team via live chat directly from our website. Alternatively, you can contact us by email at support@zenitbet.com. Our experienced and friendly support representatives are always ready to assist you with any questions or issues you may encounter, ensuring you have the best possible experience at Zenit Casino.